Experience
2020 – Present
Salesforce Singapore
Principal Solution Engineer
Led multi-million-dollar pre-sales across Southeast Asia, delivering AI-driven cloud architectures, CCAAS deployments, and value-based demos—boosting adoption, performance, and customer experience while driving regional growth and innovation.
2019–2020
ClickSoftware (Now Salesforce)
Solutions Consultant
2016–2019
Microsoft Singapore
Technical Solutions Professional
Managed pre-sales for Microsoft Dynamics, Power Apps, Adobe Marketing Cloud, IoT, and Field Service across APAC—driving strategic enterprise deals, partner collaboration, and consistent year-over-year quota achievement.
2012–2016
Oracle India
Principal Sales Consultant
Pre-sales domain expert for Oracle Service and Field Service Cloud across India—architecting complex solutions, advising enterprise clients, driving multi-product innovation, achieving top performance, and earning national best Sales Consultant recognition.
2010–2012
Salesforce.com
Senior Sales Engineer
Worked as Senior Sales Engineer at Salesforce India, specializing in Service Cloud, Remedyforce, Desk.com, and Radian6—driving customer success through tailored demos, solution design, and value-based engagements.
2008–2010
Salesforce.com
Sales Engineer
Supported Salesforce India’s Sales Engineering team to design scalable customer solutions—building tailored demos, presenting architecture and security stacks, responding to RFPs, driving adoption, and consistently achieving sales objectives.
2006–2008
Compro Services
Associate CRM Analyst
Led Salesforce.com implementations across industries and product lines, managing both pre-sales and post-sales cycles. Delivered tailored client demos, strengthening product expertise and cross-industry solution experience.
2006–2006
KeaneWorldzen India Pvt. Ltd
Lead Global Sales Enablement
Implemented and administered a 300-user Salesforce.com Enterprise Edition, while leading a five-member sales support team at Keane India to drive CRM efficiency and operational excellence.
2005–2006
Theikos (Now Astadia)
Manager Client Services
2004–2005
Convergys
Technical Support Officer
2003–2004
GECIS
Process Associate
2002–2003
IBM Daksh
Customer Suport Executive
Education
2024
Strategic AI Program
University of San Francisco
2023
Big Data Certificate
Ashland University
2022
Engineering Leadership
California State University
2021
Transformative Leadership in Disruptive Times
George Washington University
2008
MBA
IMT Ghaziabad
2002
Bachelor of Information Technology
Manipal Academy of Higher Education